Accessibility Statement

At Platinum Suites, we are committed to ensuring that our website, platinum-suites.com.au, is accessible to as many people as possible, regardless of ability or technology.

We believe everyone should be able to access information about our properties and services with ease, dignity, and independence.

Our Commitment

We are actively working to improve the accessibility and usability of our website by:

Designing pages with clear structure and readability

Using accessible colour contrast and legible fonts

Supporting navigation via keyboard and assistive technologies where possible

Ensuring images include descriptive alternative text where appropriate

Regularly reviewing and updating content for accessibility improvements

Our goal is to align, where reasonably practicable, with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Ongoing Improvements

Accessibility is an ongoing process, not a one-time project. While we strive to ensure our website is as accessible as possible, some content or functionality may not yet fully meet the highest accessibility standards.

We are continuously working to identify and address these areas as part of our ongoing website development.

Third-Party Content

Some features or content on this website may be provided by third-party platforms (such as booking systems or integrations). While we aim to work with providers who prioritise accessibility, we cannot guarantee the accessibility of third-party content.

Disclaimer

Platinum Suites makes reasonable efforts to ensure the accessibility of its website; however, we do not warrant or represent that the website will be fully accessible in all circumstances or compatible with all assistive technologies.

To the maximum extent permitted by law, Platinum Suites disclaims liability for any inability to access or use any part of this website.

Feedback & Assistance

If you experience any difficulty accessing content on our website, or if you have suggestions on how we can improve accessibility, we genuinely welcome your feedback.

Email:bruce@platinum-suites.com.au

We will make reasonable efforts to respond promptly and provide the information or assistance you need.

Alternative Access

If you require information in a different format or need assistance with a booking, please reach out via email and we will do our best to accommodate your needs.

Policy Review

This policy will be reviewed periodically to ensure ongoing alignment with evolving accessibility standards and user needs.